FAQ! NEED HELP ?

  • How do I place an order on Bioform’s website?

  • How can I check the status of my order?

  • What happens if I receive an incorrect order or a damaged product?

  • Can I change or cancel my order after it has been placed?

  • How does Bioform handle the privacy and security of my information?

  • How long does it take to receive my order?

    The delivery time varies depending on the delivery method and location. We offer standard delivery in Norway, with an average delivery time of 2-5 working days for standard delivery. You will receive a delivery confirmation with a tracking number when your order has been shipped.

  • How can I track my delivery?

  • What happens if I am not at home when the delivery takes place?

  • What happens if I receive a damaged item?

  • Where do you deliver the products?

  • What happens if I have not received my order within the expected delivery time?

  • Do you offer free shipping?

  • Do you offer international delivery?

  • How long does it take to get a replacement for a damaged item?

  • How can I change the address of my delivery after the order has been placed?

  • What is Bioform’s return and refund policy?

    Bioform has a 30-day return and refund policy. If you are not satisfied with the product, you can return it within 30 days of receipt for a full refund.

  • How can I return an item?

  • How long does it take to receive my refund after I return an item?

  • Can I get a refund for shipping costs when returning an item?

  • What happens if I have received a wrong item?

  • How can I make use of a promotion or discount code?

    To make use of a promotion or discount code, please add the products you want to the shopping cart and enter the discount code in the discount code field at checkout. The discount will then be deducted from the total amount.

  • Are promotions and discounts available for all products?

  • Can I use several promotions or discount codes at the same time?

  • How long do the promotions and discounts last?

  • How will I be informed about upcoming promotions and discounts?

  • How can I be sure I’m getting the best price with promotions and discounts?

  • How often will I receive offers for promotions and discounts?

  • How can I cancel or change an order I have placed with a promotion or discount code?

  • What happens if a promotion or discount code I have used is canceled or expires?

  • What is the story behind Bioform?

    Bioform was established at the end of the 90s and has been owned by Trond Solstrand from Norway since 2000. The company has focused on helping people live a healthy, long and good life by offering natural and pure nutritional supplements.

  • What are Bioform’s philosophy and goals?

  • What does Bioform mean by “health from the inside out”?

  • How does Bioform take responsibility for the environment?

  • What does Bioform do to ensure that their supplements are 100% natural and pure?

  • What does it mean that Bioform does not use additives, fillers or synthetic ingredients in its products?

  • Why are Arctic ingredients unique and why does Bioform choose to use them?

  • What are the advantages of ingredients from arctic areas in Northern Scandinavia?

  • Why are micronutrients important for long-term health and well-being?

  • What can lead to a lack of necessary nutrients in the diet?

  • How can Bioform help ensure an optimal intake of micronutrients?

  • Should one choose organic supplements over synthetic ones?

  • How does Bioform ensure that its products are free of toxins?

  • How can I know which Bioform products are best for me?

  • What is the recommended dosage for Bioform’s dietary supplement?

  • Are there any side effects from taking Bioform’s nutritional supplements?

  • Is Bioform’s packaging environmentally friendly and recyclable?

  • How does Bioform ensure sustainability in the collection of ingredients and raw materials?

Do you still need your help?

Send us a message, or get in touch via email.
If you get in touch regarding an order, don’t forget
to include your order number